Ask the experts who know erwin best – Sandhill tap into the accumulated data modeling
knowledge of our entire company and get the answers you need from Sandhill’s erwin
product support specialists.
Take advantage of Sandhill’s accumulated knowledge, to get the answers you need from our product specialists.
In addition to the support and maintenance you receive from our software vendor partners, we can also provide additional packages dependent on your requirements.
Telephone and Email
Options for fast, reliable and accurate first and second-line support, via telephone and email. Founded on hands-on experience with problem troubleshooting, diagnosis and resolution.
Webcasts with expert demonstration of product features and functionality, combined with best-practice guidance
Software Licence Administration
Software licence administration, including advanced notification of maintenance renewals and resolution of procurement issues.
Notification of New Releases
Notification of new releases, upgrades and bug fixes, including implementation advice when and where appropriate.
Assistance with software upgrades.
Free access to our Sandhill User Conferences, which inform you of recent product updates, direction and allows for networking with other software users.